Eric Jaffe, writing at The Atlantic Cities:
In research published in the latest issue of Urban Geography, Rutgers doctoral students Nicholas J. Klein and Andrew Zitcer examine the source of this enthusiasm among regular Chinatown bus riders. After conducting five focus groups with riders, Klein and Zitcer discovered that Chinatown curbside devotees see the service not just as a means of transportation but as an “authentic urban experience, a thrilling and danger-enhanced departure from daily life, and as an engagement with the multicultural city.”
Thrilling, that is, if you make it to your destination.